Don't rent bike from Delhi specially from WheelStreet.
Reason to not let the bike:
1. No good quality Helmet.
2. No good services
3. Fail on commitments/Promises.
4. They don't have latest bullets models.
5. They will not refund your token amount even if they fail to provide you bike.
6. No Guarantee to get back your deposit amount because they will make some nonsense excuses.
Note: If you want to rent bike then first inspect bike by your own and make sure that you have new engine oil because they are very good in making fake promises.
If you want to know the reason for this then go through my bellow experience with them. Remember, You will be called wise if you learn from other mistakes else no one would be able to help you to get fooled.
We are 6 friends who decided to take 3 bike on rent online with token amount of 5 k prior 15 days to Ladakh trip from one of the disgraced company named https://www.wheelstreet.com/. When we reached Delhi one day before the trip, We went to their office and said we have advanced booking for 3 bullets (350 cc with the latest model-2017).
See the below conversation with them.
Customer Care: Go to our shop and asked for the bike they will give you 3 bullet with latest model-2017.
Us: We Reached to shop asked for the bike one day before our Ladakh trip.
Vendor: We have only one bike which is 2013 model.
Us: Now what to do with whom we gonna talk. We need 3 bike and it's your responsibilities to provide bikes for what we have paid.
Vendor : Talk to customer we can't help you out.
CC: They said, We have only one bike available for other two you have to wait.
Us: We said we are struggling from last 2 hours now we want our money back we don't want to avail service from you, it's your failure not our so give it back but they refuse to give back and finally after 4 hours they said we have arranged two more bike and asked to go another location near in () and again we got 2013 model bullet one is 350 and another is 500 cc). We asked them to give 2017 as what we deal for.
CC: They said we don't have bike now you can manage by your own, we can't provide you 2017 model and also the token amount.
We all were angry , said and help less because we have only two option either accept those bike or lose your token amount.
This is not the end yet, Now I said 2013 model bike's battery is not good at all please change the battery else it will create problem in hills(Ladakh,Jammu kashmir and all) bcz of temperature.
They refuse to change the battery. So, we have to accept it.. This is not the end of our problem.
When we reached to Ambala we halt for 30 minutes after that my bike (500cc) was not starting, some how we manage got one local bullet mechanic and he said the battery is been discharged completely. Secondly, the engine oil is very less how could you go to Ladakh with this much of engine oil, your engine will bust or damage due to insufficient oil.
When we reached Jammu after night halt again same battery problem and that day due to Eid no shops were open we roaming around the jammu to get battery and due to this shit whole day got waste.
Still this is not end yet.
When we came back to Delhi and giving back to vendor they asked the royal en-field mechanic for inspections and annoyingly they said bike need service ,engine got bust have to repair bike and it will cost 20 k. They know that we have flight on same day and we can't wait for longer they were not talking to use nicely, they know that we are outsiders and we can't even touch their hair.
And Earlier manager of wheelstreet said pay from your pocket and when we will back he will reclaim the charges but he final output was we have to let our 15 k deposit and 3 k battery and all extra expenses on bike we paid from our pocket.
As per our experience I will suggest everyone to not led the bike online from any website. Just go to shop one day before your trip and take bike accordingly else you will be always in loss.
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